Pall Trinity Micro (PTM) is a mid–sized manufacturing company located in central New York which makes highly sophisticated filtration, purification and separation products. Like many organizations today, PTM is undergoing a radical change in its infrastructure, in an effort to improve its competitive advantage. PTM is now required to be more flexible, adaptable and reliable in meeting customer requirements and providing the highest levels of shareholder value.

To make this change, PTM management has partnered with INNOVA Group to use their expertise in helping us initiate the organizational adjustments and training required. INNOVA Group helped PTM managers construct and organize a five hour Business Skills Training workshop to begin the change intervention process. The impact and success of this training was immediately felt. The facility improved its performance in several critical success indicators. Ship on time performance was improved to a level of 96% and the quality of our products as measured by our customers, improved by 50%. We became certified to ISO 9001:2000 and installed a new information system that was seamless to our customer base. These are just to name a few!

Currently our work with INNOVA Group is focused on creating a Management Development Process. We quickly recognized that the skills and competencies within our management community needed to improve to support the organizational change we were evoking and in support of our business requirements moving forward. INNOVA and PTM will be launching a series of three day management development workshops.

Thank you Team INNOVA for all of your help and support. Your value added is being recognized each and every day through the improved business result that PTM is now delivering.