Organizational Development

Definition of Trust..

Historically trust has been associated with familiarity. Unfortunately the dynamics of contemporary businesses, make relationship tenure and familiarity almost impossible. Project teams are formed and disbanded so quickly that trust has become relegated to the background. However almost any manager
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Defintion of Empowerment…

Since the 1940’s empowerment has become a governance concept associated with participatory management. A form of management requiring employee involvement in decision making and maximization of potential. Unfortunately, creating and sustaining empowered performers has a “checkered past and present”. Managers
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Communication!

Governance and leadership is all about how communication is used to direct, motivate, monitor and control work activity. It is through communication that vision is instilled, ego’s created and sustained, and work is executed efficiently and effectively. Customer focused communications
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