Process Management

Do Effective Managers Inspire or Direct?

Do Effective Managers Inspire or Direct?

Contemporary organizational stakeholders are constantly seeking inspiration. However, most managers either don’t know what that means, don’t know why it’s needed, or don’t feel comfortable with the concept. This is completely understandable. Managers have traditionally been selected for their expertise and experience, not their capability to inspire and energize others, to think rationally, be self-governing, and share accountability.
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Change Your Personal or Professional Life

Change Your Personal or Professional Life

INNOVA Group attended the Raleigh Chamber Executive Women’s Luncheon this past week. The title of the seminar was “Make Your Move”. These are some of the bullet points from the four presenting women: Patrice Gilmore, Becky Jacobs, Janine Jones, and
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NASCAR® High Performance Benchmarking Seminar

In July, Northline Utility Inc. (NLU) mangers visited Charlotte, NC “The Queen City” to participate in an INNOVA facilitated High Performance Benchmarking Seminar. During the two day seminar they visited Charlotte Motor Speedway, Hendrick Motor Sports, Joe Gibbs Racing, Stewart/Hass
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Thinking LEAN

LEAN management is the constant and systematic elimination of the waste and non-value added work activity associated with a business enterprise. It is thinking, communicating, and acting so that work is most efficiently and safely performed, costs minimized, customer responsiveness
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“High Performance” White Paper

21st century global businesses can no longer compete and succeed by simply being reliable providers of products and services. To be competitive and sustain success, businesses must constantly learn with customers to be better, faster and less expensive than the
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“Holistic Thinking” White Paper

“In a global marketplace characterized by discontinuity and risk, the traditional performance expected of organizational stakeholders has changed. Now, organizational managers, workers, suppliers and regulators are being required to be innovative and entrepreneurial as well as competent. All organizational stakeholders
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Definition of Trust..

Historically trust has been associated with familiarity. Unfortunately the dynamics of contemporary businesses, make relationship tenure and familiarity almost impossible. Project teams are formed and disbanded so quickly that trust has become relegated to the background. However almost any manager
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